El 84 % de los consumidores realiza habitualmente compras online a través de marketplaces, siendo Amazon el favorito (65 %), seguido de AliExpress (11 %) y El Corte Inglés (6 %).
El informe revela la enorme importancia que siguen dando los consumidores a la experiencia de compra. De hecho, el 88 % de los compradores españoles la considera tan importante como el producto.
Según la segunda edición de 2021 del Informe Perspectivas del Consumidor de Kantar, que de manera cuatrimestral analiza la confianza del consumidor español en torno a la economía propia y del país.
Según el estudio "Europa: Retail en el posconfinamiento" realizado por Sensormatic Solutions, a más de 1.000 consumidores españoles entre mayo de 2020 y mayo de 2021.
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