La gestión, la captación y retención de talento, la Inteligencia Artificial, los criterios ESG, y el marketing digital, claves para mantener la competitividad.
La cadenas de restauración apuestan por equilibrar su estrategia de delivery con la experiencia que brindan en sus espacios físicos, adaptando la carta para ser servida en domicilio e incrementando el servicio personalizado en los restaurantes.
Cada vez más, se está posicionando como una opción de conveniencia para dejar de cocinar, ganando terreno al placer como razón global para pedir comida a domicilio.
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