Una apuesta omnicanal y de cuidado en la Atención al Cliente que Ikea refuerza también con el nombramiento de Irene Carrascal como Country Remote Customer Meeting Point Manager
El objetivo de esta iniciativa es ofrecer una atención especializada a los clientes con discapacidad que necesiten contactar con la compañía para resolver alguna duda o realizar una compra o una reclamación.
Durante la 12ª edición de Retail Forum han participado más de 120 ponentes, entre los que destacan representantes de empresas como Alcampo, Mediamarkt, Tous, L’Oreal y Telefónica, entre otros.
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